Privacy Policy

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PRIVACY POLICY

This Privacy Policy describes how www.langgengjayagroup.co.id (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

Disclosure for a business purpose: shared with our processor Shopify, and marketing channels such as Facebook, Google and other social media and internet search providers.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (excluding credit card numbers), email address, delivery address and phone number.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

Examples of Personal Information collected: Email address, Phone number or other contact information.

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Disclosure for a business purpose: Our processor Shopify.

MINORS

The Site is not intended for individuals under the age of 18 years. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising on the following platforms by visiting the following links:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Serving customers around the world

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Any Qustion

Help Center: Discover Answers to Your Questions

Direct Answers: Find the Information You're Looking For Here

You can place an order by contacting our sales team via phone, email, or the contact form on our website. We will provide further details about the products and ordering process.

Yes, our shopping bags are waterproof and easy to clean, making them a practical choice for various activities.

FCL container 20/40ft for bulk orders (internationally). For local, usually use FUSO or other type of trucking. For smaller order (such as 100kg, so on), can use LCL or even DHL/FedEx. Depend on client's request

Our lead time, depends on the quantity. For example, 100 tons of HDPE natural will take around 2 weeks for production.

Our PET flakes are widely exported globally, including to regions such as Asia, the Americas, Europe, and Africa.

The minimum order quantity varies depending on the type of product. Please contact our sales team for more information on the minimum order quantity.

Our shopping bags are easy to maintain. You can clean them with a damp cloth or mild soap. Avoid using bleach or harsh chemicals as they may damage the fabric.

Our client that require PP Natural (either low or high) is vary. From United States, Europe to Asia, sometimes Indonesia (through international trader), and other countries.

Our client that require HDPE Blow Grade is vary. From United States, Europe to Asia, sometimes Indonesia (through international trader), and other countries.

Typically, shipments are made in full container loads (FCL), either 20 or 40 feet. The pricing structure is based on local costs in addition to the Free on Board (FOB) pricing. Due to price fluctuations, no fixed price can be guaranteed for an extended period.

Yes, we offer product samples for customers who want to see and feel the quality of our products before placing a bulk order. Please contact our sales team to request samples.

Yes, our shopping bags are an environmentally friendly option. By using recycled plastic bottles, we contribute to reducing plastic waste and conserving natural resources.

Low MFI has higher price than the high one. Usually differ around $20-30/mt. But, it depends on the supply of feedstock ready. So, price will vary and need to be checked first beforehand.

Price range is a bit vary. Our Marketing Team will send you few prices for your reference. Order quantity usually one FCL either 20 or 40ft.

The purity and specifications vary. We will provide the Technical Data Sheets (TDS) for both Grade A and Grade AA for comparison. Additionally, you can identify contamination specifications on the TDS, where ppm is used to quantify these values.

To purchase our shopping bags, please get in touch with us at +6281252036568 or email us at [email protected]. For custom orders or any other questions, feel free to contact us.

The Low one has MFI range from 2-7 with average of 4, while the high one is ranging from 15-33, averaging in 25. However, some customers also want middle MFI, which we can customize.

Our HDPE pellets blowing grade have two types, Blowing from small bottles (re: blowing) and blowing ex oil bottle (super blowing or mesran). Both have around the same MFI, blowing 0,1-0,5 avg 0,3; while super blowing 0,1-0,4 avg 0,3. Density is also the same, 0.91-0.98 avg 0.95

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